FAQ (Frequently Asked Questions)
No, we operate with the lowest prices in the market and, as such, we are unable to offer COD (Cash on Delivery) services due to the long remittance cycle. We work on a 100% advance payment basis to continue providing the most competitive pricing. For your convenience, you also have the option to pick up your order from our store. To receive a Proforma Invoice, please contact Mr. Akhil at +91 9990097060. Note that we are an authorized channel partner of HIKVISION, CP Plus, and Dahua surveillance products, and all our prices are inclusive of GST.
To ensure the HIKVISION, CP Plus, and Dahua surveillance products you purchase from NiceDeal Enterprises are genuine:
Authorized Dealer Status: NiceDeal Enterprises is an authorized dealer for these brands. Always check for the dealer's certification.
Original Packaging: Products are delivered in sealed, original packaging with manufacturer logos and details.
Warranty and Support: Genuine products come with valid manufacturer warranties and after-sales support.
Invoice and Documentation: Ensure you receive a proper invoice and documentation for your purchase.
Verification: You can verify the product's authenticity through the respective brand's customer support:
CP Plus: 8800952952
HIKVISION: 022-68229999 / 022-40689999
Dahua: 18001035719
Feel free to reach out to NiceDeal Enterprises for further clarification or assistance.
At NiceDeal Enterprises, we are proud to be an Authorized Channel Partner of leading surveillance brands such as HIKVISION, CP Plus, and Dahua. Our products come with varying warranty periods that differ based on the specific model. To find out the warranty duration for a particular product, please refer to its product page on our website. All our CCTV products come with an Off-Site warranty, which means that if you need to avail yourself of warranty services, you will need to send the product back to us or to the respective service center. Should you have any questions regarding warranty procedures or need further assistance, our customer service team is always ready to help.
At NiceDeal Enterprises, we ensure a streamlined process for handling faulty CCTV products from our authorized brands, namely HIKVISION, CP Plus, and Dahua. If you encounter an issue with a CCTV product purchased from us, you can deposit the faulty item at our office. It is important to note that NiceDeal Enterprises does not provide replacements, even for Dead on Arrival (DOA) products, as our partner companies do not offer replacement services. Instead, we facilitate warranty services. Once you have deposited the product, we will send it to the principal company to avail the warranty services on your behalf. We coordinate with the manufacturers to ensure that all warranty terms are met. As soon as we receive the repaired or serviced product from the company, we will notify you for collection. By focusing on warranty services rather than replacements, we align with the policies of our principal brands, ensuring that your product issues are resolved in accordance with their guidelines.
At NiceDeal Enterprises, we are proud to be an Authorized Channel Partner for HIKVISION, CP Plus, and Dahua surveillance products. It is important for our customers to know that these brands do not support direct online purchases through third-party websites. To ensure the authenticity and warranty of your surveillance equipment, it is always recommended to purchase through authorized dealers like NiceDeal Enterprises. We offer transparent pricing with all-inclusive GST, and our dedicated service team ensures that you receive genuine products along with expert installation and after-sales support. By purchasing through authorized channels, you can rest assured that you are getting reliable products backed by official manufacturer support.
** At NiceDeal Enterprises, we're often asked why combo CCTV products sold on other online portals appear to be cheaper than purchasing individual components. While these combo deals might initially seem like a great bargain, there are several factors and potential drawbacks to consider: 1. Quality of Components: Many combo deals feature generic or lower-quality components that may not meet the stringent standards that brands like HIKVISION, CP Plus, and Dahua adhere to. At NiceDeal Enterprises, we're an authorized channel partner and ensure that all our CCTV products are genuine and of the highest quality. 2. Customizability: When purchasing individual components, you have the flexibility to choose each part based on your specific needs, such as camera type, storage capacity, and additional features. Combos often provide limited customizability and may include components that don't perfectly match your unique requirements. 3. Technical Support and Warranty: Authorized channel partners like us provide comprehensive technical support and warranty services. Products sold in combos from unverified sellers may not include these benefits. Genuine products through authorized partners ensure you'll receive reliable after-sales support and peace of mind. 4. Long-term Cost: While the initial purchase price might be lower for combo products, the long-term cost could be higher due to potential frequent replacements, repairs, and the lack of reliable support services. At NiceDeal Enterprises, we believe in transparent pricing, including all taxes, and ensuring our clients receive high-quality, reliable equipment. Our professional service and authentic products guarantee you a secure and efficient surveillance system tailored to your specific needs. Always consider the long-term benefits of investing in quality and support, especially for something as critical as security.
Thank you for your interest in our products! NiceDeal Enterprises, an authorized channel partner of HIKVISION, CP Plus, and Dahua surveillance products, offers a comprehensive wholesale price list on our website, inclusive of GST. To receive a customized quotation tailored to your needs, please review our price list online and select the items you are interested in. To help us provide a precise and personalized quote, kindly share the following details with us: - Your Name - Your City - Your Contact Details - Model Numbers and Quantities Required of the products you’re interested in This information allows us to cater to your specific requirements and ensure that you receive the best possible pricing and service. Please feel free to contact us if you have any additional questions or need further assistance.
At NiceDeal Enterprises, we adhere to a strict policy where all sales are final, and we do not provide returns or exchanges for any products. This policy is in place because the principal companies, including HIKVISION, CP Plus, and Dahua, do not offer these facilities to us. We are committed to ensuring that our customers receive high-quality CCTV service and installation, and we publish all our prices inclusive of GST. To help you make informed decisions, our professional team is always available to assist with product selection and answer any queries prior to purchase.
At NiceDeal Enterprises, we strive to ensure every product reaches you in perfect condition. As an authorized channel partner of HIKVISION, CP Plus, and Dahua surveillance products, we place great emphasis on secure packaging and handling. Although we have not encountered issues of significant product damage, external dents on the packaging may occasionally occur without affecting the integrity of the main item. However, if you still wish for a tension-free delivery experience, we recommend requesting your parcel to be sent with insurance. This added precaution ensures that any rare instances of damage will be fully covered, giving you complete peace of mind. If you do receive a damaged product, please contact our customer service team immediately so we can assist you with a prompt resolution.
No, the prices listed in the NiceDeal Enterprises catalog are for the CCTV equipment itself and include GST. The installation cost is not included in these prices. As an Authorized Channel Partner of HIKVISION, CP Plus, and Dahua surveillance products, we provide professional installation services at an additional cost. For a precise installation quote tailored to your specific needs and the complexity of the installation, please contact our customer service team or visit our website for more detailed information.
