CCTV AMC Services
We are offering Annual Maintenance Contracts for the CCTV Surveillance System at the price of ₹ 450.
Extra Benefit from our Company:
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Authorized Dealer of HIKVISION, CP Plus & Dahua Surveillance Products.
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Stand-by Camera even in Non-Comprehensive AMC.
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Refund Policy for dis-satisfaction of our services.
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Un-limited visits in case of break-down.
Rates & Charges:
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HD CCTV and DVR @ Rs. 450/- per unit / Year.
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IP CCTV and NVR @ Rs. 750/- per unit / Year.
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Biometrics Attendance Machine @ Rs. 1000/- per unit / Year.
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Biometrics Attendance with Access Control @ Rs. 1500/- per unit / Year.
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Video Door Phone @ Rs. 1000/- per unit / Year
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Intruder Alarm System, Boom Barrier, etc will discuss and decide on phone or site visits
Limitations:
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Minimum AMC Amount is Rs. 18000/- for one location. It may combination of all products in same location.
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Scheme is limited to Factory / Schools / Hospitals / Offices / Showrooms. Not applicable for home users. Home users can opt services on chargeable basis @ Rs. 750/- each visits.
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Annual Maintenance Contract (AMC) services for CCTV systems offer a comprehensive approach to ensure the continuous and optimal performance of your surveillance infrastructure. These contracts are designed to provide peace of mind by entrusting the upkeep of your security system to professionals. Here's a detailed description of what CCTV AMC services typically entail:
Core Services:
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Regular Inspections: Scheduled visits by qualified technicians to examine all components of the CCTV system, including cameras, recording devices (DVRs/NVRs), monitors, cabling, and power supplies. These inspections aim to identify potential issues before they escalate.
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Preventive Maintenance: Proactive measures taken to keep the system in good working order. This includes:
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Cleaning of camera lenses and housings to ensure clear visibility.
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Checking and tightening loose connections.
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Verification of camera angles and coverage.
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Testing of recording functionality and storage capacity.
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Inspection of power supplies and backup systems (like UPS).
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Ensuring proper ventilation for devices to prevent overheating.
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Troubleshooting and Repairs: Addressing any malfunctions or technical issues that arise. This may involve:
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Diagnosing the root cause of problems.
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Repairing or replacing faulty wiring, connectors, or other minor components (depending on the AMC type).
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Adjusting camera settings for optimal performance.
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Resolving recording issues.
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Software and Firmware Updates: Ensuring that the software and firmware of the DVR/NVR and cameras are up to date. These updates often include security patches, bug fixes, and performance improvements.
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Technical Support: Providing assistance and guidance for any operational queries or issues you may encounter. This can be through phone, email, or on-site support.
Types of AMC:
CCTV AMCs can be broadly categorized into:
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Non-Comprehensive AMC (Service Only): This type of contract primarily covers regular maintenance checks, troubleshooting, and repair services. The cost of replacement parts is usually not included and will be charged extra as needed.
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Comprehensive AMC (With Parts): This agreement includes all the services of a non-comprehensive AMC, along with the replacement of faulty components (excluding physical damage or misuse) within the contract period. This offers a more predictable maintenance cost.
Scope of Work (Inclusions may vary depending on the service provider and the specific contract):
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Number of Service Visits: The frequency of scheduled maintenance visits (e.g., monthly, quarterly, bi-annually).
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Response Time: The time frame within which the service provider will respond to a service request or system breakdown.
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Standby Equipment: We offer temporary replacement equipment during repairs to minimize downtime, even in Non-comprehensive AMCs.
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Remote Monitoring: Certain providers offer remote monitoring services where they can proactively check the system's health and identify potential issues remotely.
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Training: Initial or periodic training for your staff on basic system operation and troubleshooting.
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Reporting: Providing reports on the maintenance activities performed and the system's status.
Exclusions (Commonly not covered under AMC):
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Physical Damage: Damage to the system due to accidents, vandalism, natural disasters, or electrical surges.
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Relocation or Re-installation: Moving or reinstalling the CCTV system components.
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Upgrades: Major hardware or software upgrades beyond routine updates.
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Consumables: Items like batteries (unless specifically included).
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Networking Issues: Problems related to your local network infrastructure (unless specified).
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Password Resets: In some cases, password resets might be chargeable.
Benefits of CCTV AMC Services:
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Prolonged System Lifespan: Regular maintenance helps identify and address minor issues before they cause significant damage, extending the life of your CCTV equipment.
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Optimal Performance: Ensures that your CCTV system is always functioning at its best, providing clear and reliable surveillance.
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Reduced Downtime: Proactive maintenance minimizes the risk of system failures and ensures continuous security monitoring.
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Cost Savings: While there's a cost to the AMC, it can be more cost-effective in the long run by preventing expensive repairs and replacements. Comprehensive AMCs offer predictable maintenance costs.
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Expertise and Professional Service: Access to trained and experienced technicians who are familiar with CCTV systems.
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Peace of Mind: Knowing that your security system is in good hands and regularly maintained provides peace of mind.
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Priority Service: AMC customers often receive priority support in case of emergencies.
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Customized Solutions: AMC contracts can often be tailored to meet the specific needs and budget of your organization.
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Compliance: Helps businesses meet any regulatory requirements for maintaining functional surveillance systems.
Customized AMC Also Available for Large Sites
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Dedicated Staff Deployment at site (Engineering / Diploma Holder). Number of staff depends on your requirement or according to site.
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Staff with ESIC, PF and minimum Wedges compliance as per the Govt of India rules.
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Including Consumables or without Consumables.
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All other requirement will be fulfilled.
Please call Mr. Akhil at +91-9990097060 for Comprehensive AMC. Because we need to get inspected your site before giving quotation. Generally, it cost from 20% to 45% of your invoice value.
